Privacy Policy

The Friendship Project for Children is a Warwickshire based charity supporting disadvantaged children. It is a registered charity (charity no 517684) which is additionally registered as a Data Controller under the Data Protection Act 1998 (reg no ZA230554). This privacy policy explains how we use any personal information we collect about you, and reflects the provisions of the General Data Protection Regulations (GDPR).

Topics:

  • What information do we collect about you?
  • How will we use the information about you?
  • Marketing
  • Access to your information and correction
  • Cookies
  • Changes to our privacy policy
  • How to contact us

What information do we collect about you?

We collect information about you when you apply to volunteer with us, or when you register a child with us. If donations are made to the charity from individuals or organisations please refer to the Marketing section below.

How will we use the information about you?

The Friendship Project for Children will not share your personal information with any external organisations or companies, other than specifically in relation to the volunteer or child within the matching process where it will be necessary to interface with the referring professional of the Younger Friend. The latter, we may also share with statutory bodies who are authorised to request this information. We will communicate via telephone, email, social media and post.

We will retain the volunteer and child information in secure storage and on our secure database for up to 50 years, as required historically by our insurers.

If you post or send any content that we believe to be inappropriate or content in breach of any laws, such as defamatory content, we may use your personal information to inform relevant third parties such as your internet provider or law enforcement agencies.

Marketing

Individuals

We would use your information with your consent to provide you with updates and communication of what is going on within the Friendship Project. You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted please contact our Project Administrator on 07516 527714 or karen.hoy@friendshipproject.co.uk.

Organisations

We would use your information to provide you with updates, communication of what is going on within the Friendship Project plus, where appropriate, funding appeals and grant applications. We have undertaken a legitimate interest assessment, which confirms legitimate interest as the lawful basis of processing of your data. You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted please contact our Project Administrator on 07516 527714 or karen.hoy@friendshipproject.co.uk.

Access to your information and correction

You have the right to request a copy of the information that we hold about you.  If you would like a copy of the information please contact our Project Administrator on 07516 527714 or karen.hoy@friendshipproject.co.uk.

We want to make sure that your personal information is accurate and up to date.  You may ask us to remove or correct information that you think in inaccurate.

Cookies

We do not use tracking cookies.

Changes to our privacy policy

We will regularly review our Privacy Policy and will place any updates on our website and also update our Guidelines.

How to contact us

For further information on how your information is used, how we maintain the security of your information and your rights to access information we hold on you, please contact our Project Administrator on 07516 527714 or karen.hoy@friendshipproject.co.uk.

Complaints

If you have any questions or concerns about this privacy policy and our privacy practices or if you wish to file a complaint, please contact our Project Administrator on 07516 527714 or karen.hoy@friendshipproject.co.uk.

You have the right to lodge a complaint with the Information Commissioners Office (ICO) if you believe your data has been processed in a way that does not comply with the GDPR. You can do so by calling the ICO helpline on 0303 123 1113 or via their website www.ico.org.uk

Dated 29th March 2018